Frequently Asked Questions

Still Have Questions? You're Not Alone.

If you’re like most of our clients, you’ve been burned by payroll providers before. This page is here to give you clear, no-fluff answers so you can make a confident, informed decision—and finally leave payroll headaches behind.
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Implementation

It’s not — when you have EasySwitch®. Our onboarding process handles everything from data migration to employee setup, so your team doesn’t miss a beat.

Employers with 100+ employees typically go live in 6–8 weeks. We handle the heavy lifting so your internal team isn’t overwhelmed.

Service & Support

Dedicated Support — You get a single point of contact who knows your business. No call centers, no ticketing systems.

You’re still covered. You’ll have backup contacts and direct access to leadership — we never leave you in the dark.

Because we specialize in complex payroll needs. We offer real support, custom workflows, and expertise big vendors can’t match.

Personalized service, seamless integration, expert support, and our EasySwitch® onboarding — all built for complex, growing employers.

Payroll Accuracy & Complexity

We build in layers of checks, validations, and smart automation. Your dedicated rep reviews high-risk areas like job costing and accruals before payroll runs.
Absolutely. We customize rules by employee class, ensuring accurate accruals, pay codes, overtime, and compliance.
Yes — including automated prevailing wage tracking, union deductions, and certified payroll reporting.
Yes — we support dynamic, multi-location, multi-department scheduling with customizable rules by role, location, or cost center.
We automate the repetitive tasks big vendors leave manual — job costing, GL mapping, onboarding, approvals, and more.

Integrations & Reporting

Yes! We integrate with 401(k), benefits, workers’ comp, general ledger systems, timekeeping tools, and more — with no custom coding required.
Yes — we build custom GL mapping for QuickBooks, Sage, NetSuite, and others.
Definitely. We automate job costing summaries, labor by project, payroll journals, and more.
Yes — we link payroll data directly to your job log by standardizing job names and mapping cost types.
We can integrate with your existing tool or help you upgrade to a better-fit solution.

Job Costing & Labor Allocation

Yes — it’s one of our specialties. We simplify tracking labor hours, types, and codes across jobs, locations, and departments.
We make job costing automatic — no more spreadsheets. We map labor to GLs or job logs and flag errors before they hit payroll.
Yes — our system can require job selection at punch-in or after breaks to ensure accurate costing.

We can require re-entry before resuming time, minimizing cleanup and improving cost accuracy.

Compliance & Audit Readiness

Yes — fully automated. We track eligibility, generate forms, and file with the IRS.
Yes — we handle setup, tracking, and remittance of child support, tax levies, and court orders.
Yes — we consolidate reporting while managing local and state compliance per EIN.
With custom reporting by job, supervisor, or location — built to reduce risk and improve decision-making.
We’ve got you covered. We take full responsibility for payroll tax filings. If we make an error, we cover any penalties or interest.
Yes — 60-Day Satisfaction Guarantee. Love our service or get a full refund, including free data migration to a new vendor.

PAGA Risk & Compliance

A proactive review of risk areas like missed meal breaks, rounding policies, and job code gaps — with a summary and fix recommendations.
Yes — we automatically track meal breaks, flag issues, and create audit trails so you’re protected.
We help you assess exposure, gather documentation, and tighten controls to prevent future issues.
We track missed breaks automatically, flag violations, and provide reporting by job and employee.